Klausen Learning contacted us with an idea about a business feature for their online educational service and asked if NordicSolutions could make an minimum viable product.

Business idea

Automation of the customer experience regarding Klausen Learnings online courses designed for managers and employees.

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Typeform

We used Typeform to create a customized customer interface in the shape of an online form that reflects on Klausen Learnings image. With the form we are able to collect the data/information needed when the trading of a Klausen Learning product is occurring. When a customer submits a form, the data gets picked up by our integrated system.

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Integromat

We used integromat to build an RPA that is able to read information from Typeform, create an invoice in a finansiel system, generate coupons within the online platform and lastly send an e-mail with the information the customer needs after a purchase. With coupons customers are able to enroll themselves to Klausen Learnings online courses all depending on which product they bought.